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Services for Australians Overseas
What we can and cannot do
Assisting Australians overseas within limits.
24-hour consular emergency service
For Australian citizens calling from within Austria only: 0800 29 18 47
Outside Embassy opening hours, contact the 24-hour consular emergency service in Canberra on +61 2 6261 3305
For 24-hour consular assistance from within Australia, please call 1300 555 135
Travel information for Australians
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade (DFAT).
On-line registration for Australians overseas
We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.
Living in Country
A gateway to information about Australian benefits, payments and services.
Returning to Australia
Handy information for Australians or residents returning from a holiday or moving back to Australia.
Australian Federal Election - 14 September 2013
The Australian federal election will be held on Saturday 14 September 2013.
Early (in-person) voting will be offered at the Embassy from Monday 2 September until Friday 13 September 2013. Election arrangements including voting times will be published on this page closer to the election.
Further information relating to being overseas at election time and how to vote while overseas is available on the Australian Electoral Commission’s (AEC) website at
For the 2013 elections the Australian Electoral Commission has implemented an online postal vote application (OPVA) service, including for people overseas. This is the AEC’s preferred method of receiving postal voting applications. However, the AEC has asked if voters could wait until late July/early August before applying for a postal vote as ballot materials will not be available until after late August. Postal ballot material will be processed in Australia (not via the Embassy) and sent to the applicant’s overseas mailing address after 26 August 2013.
Australians wanting to vote in the Federal Election should go online to check their enrolment details are correct before Monday 19 August 2013.
Consular and Passport Fees
For further information, as well as information on applicable fees, please send an email to
Payment can be made in Euros in person at the Embassy, or into the following bank account:
UniCredit Bank Austria
Jaquingasse 1/Rennweg 20
Bank/swift code: BKAUATWW
IBAN: AT53 1100 0096 5404 3000
Id code: 12000
Account number: 09654043000
Australian Embassy, Official Account
Please ensure that money transferred from other countries is NOT subject to bank charges in Austria.
A copy of the pay form or transfer slip must be enclosed with the application.